[Resolved] Ola Money — ola money kyc disabled

dkarya

from Gurgaon, Haryana

Address:

122002

I was trying to transfer my ola money to bank its showing kyc desabled. I looged into ola blog site to complete kyc process and done. Still its showing kyc desabled and not available.
Why ola is doing these tipe of tricks to hold customer’s money?
Why you accepting money to add into ola money when you desable kyc and not available?
These is the reason why ola loosing most customer satisfaction!
Note my point and try to resolve my problem.

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Jan 8, 2019

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

Ola Money Customer Care's response It is required to have your Full KYC processed, in order to avail bank transfer and Ola Money Wallet to Wallet transfer facility, additionally for increasing your wallet refill limit upto 1 lakh per month.
Currently, e-kyc services is pending. We'll be live soon. For more details, kindly write to [protected]@zipcash.in