[Resolved]  Ola Money — ola money not added but deducted from account

I made a transaction on 12th december from my axis bank debit card. Amount of 200 has been deducted from my card but the same was not added in ola money.
Its been a longer than a week and the i did not get any refund.
This is very disappointing and not expected.
My registered email id is - [protected]@gmail.com
And my registered mobile no. Is +91-[protected]

Kindly refund the amount asap
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Dec 20, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Ola Money Customer Care's response
Please note that your query has been resolved, your reference number #667598. We request you to kindly check the inbox with the email ID [protected]@gmail.com.

For further queries in future, we request you to kindly write to us from registered E-mail ID with Ola Money at [protected]@zipcash.in or contact us at 3355 3355 with area code so that we can do the needful.
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