[Resolved]  Ola Money — ola money postpaid pending issues

Address:Tulip Bunglow, opp Indraprastha 8, Ahmedabad, Gujarat, 380054

Dear sir,

I am receiving calls & e-mails from ola about ola postpaid pending but i paid cash to the driver while dropping there is no pending from my side. I have requested them to show the utilization of postpaid money but getting same drafted e-mail form ola and asked me to raise the issue before 72 hrs so no use. Also, i already received a call from ola and explained to them about i paid cash to the driver there told me that there verify and clear the postpaid amount.

They couldn't provide the proof of availing their service of postpaid money.

There is no pending from my side for all the rides i paid cash to the driver. This is only harassment from their end to pay inr 603.
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi Ruby, kindly revert with the ticket id where you have raised your concern with the Olacabs team if the issue is still not resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information