[Resolved]  Ola Money — ola postpaid customer service are harassing me to pay an amount i have not transacted at all

Address:Bangalore, Karnataka

I have been getting calls from ola customer service forcing me to pay an amount of rs 1997/-. J have been telling them dat i have not done any such transaction by ola postpaid but they are harassing me by making calls n saying dat i have done this transaction in october 2019. I have confirmed them dat they can check my ola account, it does not show any such transaction done.
The problem is dat they can call me but i m not able to reach them, i tried [protected]/ [protected] / [protected] but all these nos ring and get disconnected. Kindly help
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Feb 24, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi, kindly share your registered email id or phone number registered with Ola so that we can check on this issue further. Also, you can write to [protected]@zipcash.in regarding the issue for immediate assistance on the issue.
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I booked my flight ticket through through happyeasygo by ola money. Ola sent me a mail that money is successfully transferred to Happyeasygo but when i contacted happyeasygo they told me that the money is not received by them. My ola compliant id : 2192380

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