[Resolved] Ola Money — ola postpaid is paid still shows due

Urvashi Saraswat

from Delhi, Delhi

Address:

208002

I have done the transaction of my ola postpaid on feb 8, 2019 but still it shows payment due. And daily i am receiving an increased amount of due as a text message on my number. I have shared the same on email with ola support. Still no response. They keep on changing my ticket id without any positive response, because of which i am not able to book my rides at present.

Pathetic service at present is what i am facing.

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Apr 20, 2019

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Ola Money Customer Care's response This is definitely not the kind of experience we would like anyone to have with us.
Please share the details of your issue on [protected]@zipcash.in
Our experts will get back to you at the earliest with a resolution.

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Comments

Vidit Sharma

from Pune, Maharashtra

Facing Similar issue Urvashi. They are frauds. I and my family have stopped using OLA after being a regular customer for 4 years now. I am spreading this in my frnd circle too so that they also don’t use OLA anymore

I took a ride from Delhi Airport to Greater Noida on 20th Jan and the bill was 865, which i gave to the driver(Mahender Manchanda) in cash entirely. However OLA postpaid which i never selected for payment shows me that I have paid only 360 in cash and 500 is due, Rs5 was deducted from Ola money wallet. I also lodged customer care complaints to OLA twice, but they always said they can’t do anything.OLA is constantly harassing me to pay this 500 Rs which is not due on me in real and it’s their goo[censored]p. Kindly take action against OLA.

CRN num for the ride:[protected]
Driver:Mahender Manchanda
Cab:Swift Dzire
My name: Vidit Sharma
Contact: [protected]