Ola Money — ola postpaid payment fail but yet not receive refund amount.

Address:Pune, Maharashtra, 411028

I have received below mail.
Your dues could not be cleared as we've received a failed status on your payment attempt. If the money has already been deducted from your bank account, it will be refunded within 5-7 working days. We apologize for the inconvenience.

TRANSACTION AMOUNT

₹1000.0

Transaction ID: eh49-q3yq-hj46

Please take look into this. Almost 10 day are over.
And yet not refund failure amount.
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Ola Money customer support has been notified about the posted complaint.
Jun 20, 2019
Updated by Pradip Mohite
Still my complaint not resolved. Please do needful action. Thanks in advance!!!
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