[Resolved] Ola Money — one person took cyber crime or attempted fraud call /transaction | |||||
One person yesterday (26/7/17) with ph no. [protected] called us saying he was a sbi bank manager my mother attempted call and he emotionally black males and snatches atm card no. My mother doesn't know about online banking the cyber crime took place through this atm no. 4591- xxxx - xxxx-2392 Transaction are Date 26/7/17 - sbipg[protected]ola money - zip cash 9999 rs Date 26/7/17 - sbipg[protected]ola money - zip cash 9999 rs Please took action as soon as possible and please return / credit money Was this information helpful? | |||||
Aug 28, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Ola Money Customer Care's response We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to please provide the first 6 and last 4 digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation. | |||||
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he might be holding a/c in your company & your executive responsible of debiting and crediting money should be aware of whether the amount transacted is fraud or correct