[Resolved]  Ola Money — overcharged postpaid ola money & pathetic customer service

Last settlement done on 12-march of 2796rs.
Since then, i made transactions of 3280rs. However, amount of 2568 was refunded on 21-march which was not substracted from 3280 to reflect correct due amount as 712 rs. After several follow up with ur customer service (Debojyoti roy, sumi suresh), they were least interested to look into the matter diligently (I can provide emails). On the other hand, now since 01-apr, fine of 250rs charged along with due amount.
Kindly resolve this matter asap.
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Aug 12, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2020
Ola Money Customer Care's response
Hi Hemant, kindly share your email id or phone number registered with OlaMoney so that we can check on this issue further. Also, you can share your complaint/ticket id if you have raised to [protected]@olamoney.com, we will check and respond on that within 24 hours.
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