[Resolved]  Ola Money — postpaid merchant fraud

Address:Mumbai City, Maharashtra, 400013

19/8/2019

Hi,
I got a call from a number saying it's for Ola KYC, they gave me all my details and then asked for the OTP. Without realizing I gave the OTP to them on the call. I later saw that Rs. 1900 was charged on my Ola Postpaid. The call from a Karnataka number and the amount was deducted via razorpay. I an unable to lodge a complain about this on the app. None of the customer care numbers are working either. Please help me.
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Feb 28, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi Mann, kindly revert with your email id or phone number registered with Ola along with the ticket id where you have raised your concern with the OlaMoney team if the issue is still not resolved.
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