[Resolved]  Ola Money — refund from third party merchant not credit to original source of payment

Address:

Bangalore, Karnataka

I made a payment of inr 4246.56/- using ola money payment gateway at wellnesspayments (Medlife.com) to buy medicines. Please note that the original source of payment was sbi credit card.
Since the medicines were not in stock the order got cancelled and refund of inr 4246.56/- was credit to ola money wallet.
Ola money is suppose to process the refund of inr 4246.56/- to the original source but you have not done the same and now you are asking me to do the same by mysel[censored]sing ola money app and then charge 4.72% service charge on per inr 100 and in this case the refund amount is inr 4246.56/-.

Request you to help me in this regards.