[Resolved] Ola Money — transferred money but not updated in my a/c | |||
Dear concern, I transferred inr 500/- on 14th aug 18 to my ola money a/c but amount was not updated, i tried all the prescribed way (Email & customer care call) but nothing happening. I already shared my transaction details, bank statement with the co. But they are tracking wrong transaction and replied me "money returned to my credit card". And the transaction details co. Sharing is wrong they shared transaction on 13th aug 18, inr 750/- which was never done by me. Today i again approached to customer care and customer care executive assured me my money will returned to my ola money a/c but its not happened, and they closed my ticket by mentioning, issue resolved. I am still waiting for solution. Regards, Rahul chatterjee Was this information helpful? | |||
Oct 14, 2018 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 Ola Money Customer Care's response We are checking our resources and working on the said issue to resolve it at the earliest. We request you to kindly provide us additional 2-3 business days time for the same. You may have our assurance that your issue will be resolved on high priority. | |||
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The amountRs.999/- was debited from bank account but not credited to wallet. Many mails but no action. Each time I am told that the amount will be credited to wallet within 1 working day.