[Resolved] Ola Money — unauthorised transaction happened from my father sbi debit card to ola money account

Rashmi M Singh

from Patna, Bihar

Address:	Patna, Bihar
Website:	ANI Technologies Pvt. Ltd Support

A person had called from mobile no. [protected] and asked for sbi debit card number and otp by saying that he is calling from bank and providing new atm card with chip in it. After few minutes my father account got debited of amount rs9999.00 to ola money. The card number is ending *0781. Please help me to refund this amount to my father account. Please guide me this case. We had complained about this to police station and bank also.

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Feb 8, 2019

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2019

Ola Money Customer Care's response Please mail all the case details with the first 6 and last 4 digits of the card used for fraud transaction
to [protected]@olacabs.com/ [protected]@olacabs.com and our legal team will assist you asap.

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Comments

Awdhesh Saxena

from Delhi, Delhi

I deposited Rs. 400'- through State Bank of India to my Ola Money account. The money was debited from my SBI savings account vide reference no. [protected]IGAFCNWSW8 to INB ANI Technologies Pvt. Ltd. today i.e. 04.01.2019. The Ola Money account does not reflect this amount. Please check and rectify the mistake.