Ola Money — Wrong Reporting to Credit Bureau regarding Late Payment and Overdue by ABFL

Hi Team,

I used Ola Money for a few payments in June 2022, and a statement was generated for Rs 6334.46 with a due date of July 3, 2022.

I cleared the amount on July 3, 2022. But Aditya Birla Finance ltd, the lender of Ola Money, has reported that I am late by 54 days, and my outstanding is Rs 557, and I am still overdue by Rs 557.

This is a gross misrepresentation and has brought my credit score down by more than 50 points. I would like this to be rectified as quickly as possible.

My Account number is LXW-M[protected].

I have also emailed [protected]@olamoney.com regarding the same and am waiting for a response. This is time sensitive for me, request your help as quickly as possible.
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Ola Money customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2022
Ola Money Customer Care's response
Hi Suhail, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#4889898.
Nov 03, 2022
Updated by Suhail Ansari T A
I am yet to get any response from OlaMoney side regarding this.
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