Ola — ola advance booking

Address:	Pune, Maharashtra, 411057
Website:	olacabs.com

I had advance booked a ola premier cab on 12 sept 2019 in the evening for my travel on 13 september 2019 at 5 pm through the ola app on my mobile. The app showed the booking was confirmed at a charge of rs 875 and that i would be informed about the driver/ cab details 10 minutes prior to scheduled departure. However no message was received prior to departure, while at 5 pm the scheduled ride disappeared from my "rides" list and i got a message that the ride could not be scheduled. I had to re-book a cab at the last moment which led to a lot of stress.