[Resolved]  Ola — ola ride - safety concern, incorrect mileage, pricing and bad customer service

Address:Hyderabad, Telangana, 500019
Website:Ola.com

Hi,
Recently, i took ride from jeedimetla, hyderabad to guntupally, vijayawada one way drop on ola cab and the ride crn is [protected]. The below issue is raised with ola and is followed up on daily basis but there is no response from customer service.

1. Driver is always on call causing safety issue.
2. Tolls double charge for the return as well
3. We travelled from the same pickup and destination, we are charged 1500rs more in indian currency.

Please be cautious while taking ola cabs.

Regards,
Venu
Was this information helpful?
No (0)
Yes (0)
Dec 26, 2019
Complaint marked as Resolved 
Received call from OLA after the complaint is raised here and refund is done immediately and it is told to me that fast tag is being implemented soon to avoid toll issue. Regards, Venu
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information