[Resolved]  Ola — refund not credited to my bank account

Address:

Madurai, Tamil Nadu

I'm rajaguru, my family took an outstation trip (Crn [protected]) on sep19, 2019 and they charged extra rs1338. After arguing with them for a month, on oct13, 2019 they have accepted that they charged extra by mistake & they will refund my money. They promised that my refund money will be credited to my bank account within 10-15 days but still after nearly 3 months i didn't receive my refund. Everytime i enquire them they assign a new ticket number & sent a automated reply that refund will be done within 10-15 days but nothing happened. My recent ticket[protected]. They are deliberately cheating their customers. This is totally unacceptable.