Ola — wrong ddd

Address:

421301

My self ajay tembe.
Var no. Mh o5 bj 4074
Register no. [protected].

While driving my navigation stops oftenly. I complaint about it. They told me to restart device or to log out & log in or to visit ola office i do everything as they say but problem not solve.
In running condition at unknown place if navigation stops how can i drive towards customers pickup point.
Then ola system mark that as did. How can system decided it if it don't have idia about actual situation.
Why should i pay the penalty.
I am very upset with ola sometime i thought is it i do wrong by join ola.
Please do needful.