[Resolved] OLX — bike not deliver from indian army soldier
bhimanagar sawangi meghe wardha, Wardha, Wardha District, Maharashtra, India
Roroyalvicky on Mar 4, 2019
The army solider named vikas patel uploaded bike add in olx on02.03.2019 at rs. 18000, he asked to give rs.5150 on date 04.03.2019 for army transport and other after bike recive to me, he told after he left from deoli he working in maharashtra so transportation will take charges, i sent money through phonepay. After sometime the courier person calls from deoli and told me that your packege is banned. If you want delivery of the vehicle you have to pay the amount to the vikas patel. I refuses to pay the remaining amount before the delivery of the vehicle. So he refuses to delivers the bike to me.in this case i lost 5150 rupies. Please resolve the case as soon as possible.
Complaint marked as Resolved Apr 7, 2019
Verified SupportOLX India Customer Care's response, Mar 06, 2019
Dear OLX User,
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.
1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [email protected], as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.
Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [email protected]
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.
We look forward to your response.
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