[Resolved] Olx — complaint of duping money rs 27000 using fraud transactions on google pay | |||||
I posted an add of selling baby bed for rs.5000 on olx. Within 10 mins, i got call from army personnel who though stays in rajasthan, wanted to buy the bed for rs. 4500 claiming that his wife stays in Bangalore (Indiranagar) and will pick up the bed the next day. He mentioned that he will make the payment using google pay and will take help of a nearby shopkeeper for sending money to me. Since did not have phone facility to be used for google pay, the army Person said that shopkeeper will use swipe machine to send money to my phone using google pay. I shared my upi id with them so that we can initiate the process. Initially, they did the transaction and asked me to accept due to which instead of credit, rs 4500 was debited from my account. I complained to them over the phone and they agreed saying that there Is server issue due to which this issue happened. They kept asking me accept the link request so that i would receive the money. However, every time i accepted, money kept deducting from my account. After 5 tries, i had lost rs 22, 500. I asked them to resend my money. They acknowledged and mentioned that they will do last re-try and it will be successful but it failed and i gain lost rs 4500. Totally, i lost around rs 27000 and told Them the issue. I also mentioned that i will not accept any further links from them. After 2 hours, i called the army person again and requested my money. He acknowledged that they have received rs 27000 from my account. The shopkeeper has paid that money in cash to the army person. The army person told that he will send my money through bank (Pnb) the next day by 2 pm. I had shared my account details with him on watsapp. After this, neither he called back nor picked up my phone. All the 6 transactions happened with two numbers used by shopkeeper : Haruni - [protected]@myicici (2 transactions) Jahir - [protected]@myicici (4 transactions) I have also raised a complaint with my bank and blocked the card since google pay transactions are directly with the bank. Was this information helpful? | |||||
Jul 28, 2019 Complaint marked as Resolved Verified Support Jun 27, 2019 OLX India Customer Care's response Dear OLX User, We regret the unfortunate experience. Our specialized team would like to immediately address your concern. Please share all the details with us at [protected]@olx.in so that we can appropriately assist you in this matter. We deeply appreciate your patience and understanding. Thanks Team OLX | |||||
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