[Resolved] Olx — fraud by the seller

[Resolved] Olx — fraud by the seller

S saink from Numaligarh, Assam

I was eager to buy a product (Bike) from olx thus contacted sudip kumar ghosh. The contact was done on 15th feb 2020. After finalization of the deal with him to buy the royal enfield (Redditch red) paid a sum total of rs 107000 on[protected]. Later in evening i recieved from olx that the user is suspicious. Please look into it as i want a refund of the amount. Olx should provide proper verified customer. Also to mention that to initiate purchase the olx chat box was used. +3 photos Was this information helpful? No (0) Yes (0)
Mar 22, 2020 Complaint marked as Resolved Feb 19, 2020 Updated by saink The seller named Mr. Sudip Kumar Ghosh and the delivery guy as framed named Mr. Ravi Kumar both indetified themselves as Army personnal and also provided PayTM accounts for transfer. Verified Support Feb 20, 2020 OLX India Customer Care's response Dear OLX User, Thank you for sharing your concern with us and we regret the inconvenience caused to you. We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs. - Your registered phone number on OLX - Transaction receipt if any, in context to advance payment. - Ad id through which you have contacted the suspect. - Chat/message history with the suspect. - Contact number/email address of the suspect. This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site. Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in. Awaiting reply from you!
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