[Resolved] Olx — fraud olx

AmeyGawde5

from Mumbai, Maharashtra

Address:

400084

I was recently cheated online over olx.com when i tried selling some old household products online. Fraudster is one sanjay singh bearing phone number [protected] who first showed interest in buying the products and offered me 7500/- rupees to buy the double bed i was trying to sell online over olx.com. Mr. Sanjay singh the fraudster sent me payment links over phone pe mobile wallet app using mobile number [protected]. I tried clicking the link and it asked for my details and the minute i entered the details my hdfc bank account was debited for 7500/-.

The person is still answering the phone number and he is also active on what’s app. He has asked me not to take any action for next 48 hours and if i listen to him he will refund my money. I request you to take strict action in this case and help get me a refund of my hard earned money. I have already registered a fraud complaint with hdfc bank and they have blocked my bank account for safety reason. My complaint id with hdfc bank is mump[protected].

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Jul 8, 2019

Complaint marked as Resolved

Verified Support

Jun 05, 2019

OLX India Customer Care's response Dear OLX user,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX