[Resolved]  Olx — fraud on olx

Address:400706

This is to inform you all that there is a fraud going on through olx & other such portals. There are few sellers (Ex: shrikant) act as an army / cisf personnel and want to sell their iphone 6 64gb or other such valuable devices on a good price and will share the details of the phone and their id proofs of army / cisf and adhaar card to convince and make you believe in their webbed story.

You will find all the details matching even the device warranty check via the imei code provide on device manufacturer website. Later on, they will say that the phone can be sent via courier service which is available within their camp and will reach to you in one working day itself. They will share the photos of couriering the device along to prove that they are sending the phone to you and will ask to deposit the token money in an account and give you enough confidence that you will feel like you are not being cheated. Listed below are the loop holes in found in their story.

1. No tracking number provided and will say that it has been sent via the govt camp and does not have consignment number
2. Will share the contact number of the courier shop and share images also
3. Next day you will get call from a person saying that he has brought your phone which was sent from so and so person but he asked us to put the delivery on hold and tell you to call the seller. (How a courier delivery boy knows what is in the box?)
4. When you call the seller and tell him regarding the call from courier person, then he will say okay deposit the balance payment and he will tell courier person to deliver the phone.
5. He will say if you deposit the money only then the courier person will come to your place to deliver the phone.
After all the above things, if you say i do not want phone and return my money. He will say okay, i will deposit it back by the evening and ask you to wait. Actually, they will not deposit any money as their main motto behind this is to do frauds.

Kindly be aware and share the information as much as you can so we can help others by being aware. This information will help others.
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Feb 22, 2018
Complaint marked as Resolved 
Verified Support
Jan 21, 2018
OLX India Customer Care's response
Dear Kartik,

Greetings from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX!
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