[Resolved]  Olx India — 35700 rs mobile fraud by fake indian army mc doctor .

Address:Panchkula, Haryana, 133302

Our deal was done in 17500, he send me his id prof and documents of indian army named tameer tej kumar and also paytm number [protected] registered as army post line on paytm.

After this he said me to deposit 25% advance money as per indian army post line rule. I have deposit 4, 375 rs/- in [protected] (Army post line) at 9.28am dated 21. Sep 2018.

After some time he call me and said that you have to pay 30% more for the mobile safety.in case there is any damage we will provide you a new handset. He also connected me to his senior. I also talk to him he also said that u have to pay its our rule. Then i tried to pay 5250/- but the transaction got failed. Then he gave me an another number [protected] (Named as shrikant on paytm). I paid 5250/- at 10.17am on same day.

Again somebody (A courier boy) around 6 pm called me and said me to deposit rest 45% of 17500/- for security reason and if i will not pay parcel go for hold. Again i paid 7875/-by paytm on [protected] named shrikant at 6.15pm.
I again received a call to deposit 8000rs/- he said there is some problem in his server, you have to deposit this amount for delivery and this is refundable. I again deposit 8000rs on [protected] by patym at 6.45pm 21.09.2018.
After 10 to 15 mins he again call me you have to pay more 5100rs for gst charges then your phone will be proceed to delivery. I was very upset i again send 5100/- trough patym at 7.18pm on [protected].
He called again and said you were wrongly deposit 5100/- you have to deposit 5000/- and 100/- separately. 5000 for gst and 100 for delivery charges. Which will refund you during delivery. I again pay 5000rs and 100rs in same number at 8.10.20pm and 8.10.46pm. And he said phone will be delivered to your place at tomorrow morning.

Next day again he called me i m calling from airport you have to deposit 11000/- more for 10 minutes for some reason will refund it in a hour.

He is again active on olx with other id named as amit kumar. Ad id [protected]. Then i said kindly refund me all my payment back. After 2 days he blocked me.

Total amount i paid is 35700/.

I have all documents send by him and profs.
Hence i would request you to give your serious attention on this serious issue and take immediate action on the fraudsters involved in this malicious crime of cheating innocent people. Please
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Oct 29, 2018
Complaint marked as Resolved 
Verified Support
Sep 27, 2018
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

Also, would request you to please share the transaction receipt if any, in context to advance payment.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX

Thanks,
Team OLX
Complaint comments 

Comments

Sir I am from kurnool Ap. I am looking one mobile phone in oxl. I like to buy the mobile. That guys tell me I am Indian army u don't worry I am send phone. That I am send the money through phone pay 17700 rupees. Not come parcel. So I am need ur help sir please help me.

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