[Resolved]  Olx India — abusive customer

Address:Mysore, Karnataka, 570023
Website:Www.olx.in

Customer is using abusive language and scolding in bad language not even spoke to once please take legal actions my name arun krishnan dk and cx i have no idea who he is also he don't chat what i was what is the product nothing just abusing me in bad language. Request you to investigate on this matter which happened just now abusive for two ads. He was just named olx user and began abusive language on the chat i deleted chat however he did that
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Apr 18, 2018
Complaint marked as Resolved 
Mar 13, 2018
kavita tekwani's response
OLX add user misbehaved in chat.
after resonding to the add he just texted me u r fake n all and talked in a very bad manner.
Does olx allow such users to sell therir product who even don't have any sens of talking.
PFB the details for the add
Fully heavy metal cupboard/Almirah in a good
submitted by Shadab Shaikh
Ad ID: [protected]
Verified Support
Mar 18, 2018
OLX India Customer Care's response
Dear Krishnan,

Thanks for contacting OLX!

We are extremely sorry for the inconvenience caused. This is certainly not the kind of experience we want our users to have.

Firstly, we wish to inform that we have instantly blocked this user from our site. The user cannot use the account any further on our site for any purpose.

Further, we would request you to reach out to legal authorities to lodge an FIR or file a cyber complaint. Please be assured, we will provide full cooperation in this matter and help the police completely in this investigation.

Please note that if it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to being of assistance.

Thanks & Regards,
Team OLX
Mar 20, 2018
Areen's response
Plz I want my money
Complaint comments 

Comments

OLX add user misbehaved in chat.
after resonding to the add he just texted me u r fake n all and talked in a very bad manner.
Does olx allow such users to sell therir product who even don't have any sens of talking.
PFB the details for the add
Fully heavy metal cupboard/Almirah in a good
submitted by Shadab Shaikh
Ad ID: [protected]
I had given money but he didn't given mobile which is iPhone 5s

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