[Resolved]  Olx India — amazon flywheel fraud

A person sells iphones, oneplus phones at cheapest rates with 60% payment in advance and rest after delivery. But once the 60% payment is done, the person never replies/pick calls. He calls himself as a hacker wherein he orders products on amazon by his fake account applies some discount and shares the fake screenshot of the ordered product.
Can olx trace that user and get my money back?
I have given 14k in advance for iphone xsmax.
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Apr 18, 2019
Complaint marked as Resolved 
Verified Support
Mar 18, 2019
OLX India Customer Care's response
Dear Monu,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
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