[Resolved] Olx India — anyone used fraud account use in olx.

Rajulal Kushwaha

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 401210

Dear OLX Team,

Sir, I'm Raju lal From Mumbai vasai,
I saw add through olx. And i chat with him. He saying he is in indian army. He said i want to sell phone. U give me half payment before and i courier to u. i didn't pay that amount again. and at that he didn't recive my call or rply my msg. He is already take my aadhar card copy and company id. So please help me.

He is used USA no. [protected].

Please take action as soon as possible.

Used Name: Vikram Balu Baghmare
Worked in: Army canteen in BSF

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Nov 1, 2018

Complaint marked as Resolved

Verified Support

Sep 28, 2018

OLX India Customer Care's response Dear Rajulal,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX

Thanks,
Team OLX