[Resolved]  Olx India — buy a apple macbook pro but not deliver its fraud

Dear sir/madam
Season greetings
Hello i am md jamshed akhtar from jamia nagar new delhi on 02/02/18
. I watch a add on olx apple mackbook by jay sharma. I call for this no [protected] He offered me a macbook at 13500 as i was seeking for a good laptop i showed my interest after some time he asked me that of i'm okay with condition of laptop he can send that laptop me my door step by blue dart courier service. And sed a id proof I agreed to send lappy by parcel service with insurance. After 01/02/18 he ask me for money as he already send me the receipt of courier service which is attached below. I think it's genuine so forward me following bank details
Bank of maharashtra
Name - jaysharma
Acc no - [protected]
Ifsc - mahb0000794

After verifying his bank details i transfered 9500 in three steps to his account. He pick my phones till 31/01/18 he is not receiving my calls as well as he is not responding my whatsapp msg he is not and not reply even blue dart says they don't have any records of that slip.

Jay sharma-[protected]
This is his numbers.
No reply no call.
Please guide me what to do now.
Hoping your support

Thanks and regards
Md jamshed akhtar
Contact no [protected]

Jamia nagar new delhi

110025
+5 photos
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Feb 5, 2018
Complaint marked as Resolved 
Please block this a/c no I send a detail Bank of maharashtra Name -jaysharma Acc no - 60270908617 Ifsc -mahb0000794 I also complaint and fir in police station So please recovery my amount 9500
Verified Support
Mar 07, 2018
OLX India Customer Care's response
Dear Jamshed,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX

Thanks,
Team OLX
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