[Resolved] Olx India — cot

Yuvaraj89

Address:

Chennai, Tamil Nadu, 600093

This is to bring to your notice that i was cheated in upi fraud and i lost 26000 inr in total. Due to some misunderstanding in the process i lost and entered the pin details in my g pay account with the amount mentioned – i called up google pay team and reported the fraud. They asked me to connect with the bank and the police. The complaint number which was received[protected]. This is with reference to olx add

Contact number which i received –[protected]
Name – srikanth
Occupation – indian army

Transaction details

Payee details – ranchuri nagesh – [protected]@obc

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Mar 14, 2020

Complaint marked as Resolved

Verified Support

Feb 08, 2020

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

Would request you to elaborate on your concern so that we can assist you accordingly.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

Verified Support

Feb 08, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!