[Resolved] Olx India — defective split ac sold to me by a to z cooling services, andheri west

Sunil Gawane

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400059

Hi team,

I have purchased old split ac from a to z cooling services, andheri east - owner mr. Asif siddiqui in mar-2017 for rs. 18000/- since then, it got repaired 4 times and current status is it's non-operational since last one month. Owner is not attending to my complaint for replacement and not even repairing it.

Request you to please take up with him. I am seriously thinking of lodging a police complaint for cheating and need your support.

Awaiting your reply.

Best regards,
Sunil gawane
M-[protected] / [protected]@gmail.com

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Apr 1, 2018

Complaint marked as Resolved

Verified Support

Feb 28, 2018

OLX India Customer Care's response Dear Sunil,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We have forwarded the details to our concern team so that they can take appropriate action on the same.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX

Mar 08, 2018

Updated by Sunil Gawane Hi Team,

Please let me know the action taken by your concern team. Meanwhile, I have lodged a complaint with cyber cell .

Best Regards,
Sunil Gawane

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Comments

guitar maniac

from Bhubaneshwar, Odisha

Basically he will talk nicely and find product from different place and will assure you saying he will send money when u show him the courier slip immediately. he will send a screenshot where he show that clearly he has transferred money to your bank.but that is fake messaging technology.his name is pratyush kr . His no is .[protected] &[protected]