[Resolved] Olx India — fake account sexual abuse

Ajsagal

from Amritsar, Punjab

Address:	Amritsar, Punjab, 143001
Website:	Olx

I have listed some dresses on olx. Then i got messages from an account just verified by google and with no profile pic.. 1st they asked things about item and then they started asking personal questions in a very dirty way.. You do know how easily people can make fake email. You need to have a strict policy about these kind of things.. I am really annoyed on that person and please do something. Thanks

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Nov 27, 2018

Complaint marked as Resolved

Oct 17, 2018

Updated by Ajsagal That person is still harrasing me

Verified Support

Oct 23, 2018

OLX India Customer Care's response Dear OLX User,

We are extremely sorry for the inconvenience caused. This is certainly not the kind of experience we want our users to have.

Firstly, we wish to inform that we have instantly blocked this user from our site. The user cannot use the account any further on our site for any purpose.

Further, we would request you to reach out to legal authorities to lodge an FIR or file a cyber complaint. Please be assured, we will provide full cooperation in this matter and help the police completely in this investigation.

Please note that if it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to being of assistance.

Thanks,
Team OLX