[Resolved] Olx India — fake owner, lost my amount | |||
Amount has been taken by owner but product is not delivered. If i ask, they are not responding. Owner sent his aadhar card, military id. So i trusted him. But got cheated. Please help me. I have sent his details below and also screen shots of my amount which is paid to him, it is 15000. They used military name and cheated. His name is shrikant. Hope you understand this issue. Thank you Was this information helpful? | |||
Apr 4, 2018 Complaint marked as Resolved Verified Support Mar 04, 2018 OLX India Customer Care's response Dear Vidyasagar, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in. As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities. Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX! Thanks, Team OLX | |||
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Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
Please do contact us by email i.e.safety@olx.in for any further requirements, our specialized team will be happy to assist you.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
Thanks,
Team OLX