[Resolved] Olx India — fraud by army people in olx

Shivv01

from Agra, Uttar Pradesh

Address:	110089
Website:	Olx

Yesterday i saw a ad. Of redmi note 5 pro
And was willing to buying it. The guy named jai kishan told me to transfer ₹1000 as first payment and after receiving it you can pay the rest of money, i transfer all the money demanded by him and at night time a courier boy called me to complete the payment then only you can receive your package then i send ₹2500 after that he again called me and told me to transfer 5100 as a security deposit till i asked the same from my dad and he said these are fraud people i lost my ₹5000
His mobile no.-[protected]
The paytm no. -[protected]
Courier boy no.-[protected]
Take strict action against them these people have already have done fraud with many student and i m one of them i want my money back
My contact no.-[protected]

+4 photos

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Nov 19, 2018

Complaint marked as Resolved

Verified Support

Oct 08, 2018

OLX India Customer Care's response Dear Shiv,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX