[Resolved] Olx India — fraud by saying on the name of indian army

Leela Ram Royal

from Hyderabad, Telangana

Address:

517561

An olx user cheated me on the name of selling one plus 6 by saying he is from indian army collected amount from paytm by the number[protected]Collected) total amount 29500 it all started in an phone call and whatsapp chat the amount i sent is the amount i collected from my savings and loan from my friends sir please take action on this type of cheaters and help me in recovery my money

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Jan 15, 2019

Complaint marked as Resolved

Verified Support

Dec 06, 2018

OLX India Customer Care's response Dear Leela,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX