[Resolved]  Olx India — fraud call which stole my otp

Address:Nit Jamshedpur, East Singhbhum, Jharkhand, 831014

I received a call on 7 november 2019 from some unknown person he said that my phone network of hip is blocked and to activate it i need to give otp which will be sent to my moblie. After sometime i received an otp without any reference, otp msg as follows"use xxxx as your otp to register". The same unknown person called me and asked for otp in order to activate my phone network, i shared the otp but when i again checked the otp message, i was it was from vx-olxind and not from jio so i got suspicious and after 5 to 10mins opened my olx india app and checked so i noticed that an notification was found where a scooter was put on sale which i didn't do. The scooter's picture also contained a fraud phone number in yellow coloured font which was not mine. So i tried to deactivate my account in olx india app by going to setting, but my account was able to open again and again. So then i called olx customer service and made complaint aganist this fraud registration for which they said that they are going to deactivate the registratatoin with my number. My concerns: 1. Please confirm this registration is deactivated and no fraud can happen on this registration.
Please email me to [protected]@gmail.com or sms to my mobile number [protected] for further communication.
Looking forward for your response. Kindly reply back to me.
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Dec 9, 2019
Complaint marked as Resolved 
Verified Support
Nov 08, 2019
OLX India Customer Care's response
Dear Shreedevan,

Greetings from Team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We request you to contact us on our hotline number [protected] (10:00 am to 6:00 pm) for the number confirmation.

Our expert team will surely assist you.

Thank you for your patience and support.

Thank you for contacting OLX!
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