[Resolved] Olx India — fraud seller

abhishek123@

from Noida, Uttar Pradesh

Address:

110037

I searched for iphone on old and talked with the seller he told okay i will send this to you from courier service so he sent me all the pictures and bill of the phone. The courier service named as overnite express. The seller told me that courier will reach to you in 24hrs but today he said me that give 3160 rupees and then i will deliver you
Please help me

Was this information helpful?

No (0)

Yes (0)

Apr 7, 2019

Complaint marked as Resolved

Verified Support

Feb 28, 2019

OLX India Customer Care's response Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.