[Resolved]  Olx India — Genuine Ad being Moderated without any reason

Address:560078
Website:olx.in

Date: 25/01/2017
I have been continuously trying to post a free ad of my motorcycle for sale and without any reason it is falling under the moderated column, i am a regular user of OLX, and have never faced any issue as such, but this time its really irritating, I want the management to look through this issue as early as possible and resolve it so that I can continue trading or might have to shift to another site.
Link: https://www.olx.in/item/honda-cb-unicorn-150-ID19thvt.html
Added at 08:57 pm, Ad ID: [protected]
Was this information helpful?
No (0)
Yes (0)
Feb 28, 2017
Complaint marked as Resolved 
Jan 28, 2017
Ramnarayan Tiwari's response
My olx account is banned .please solve this problems
Verified Support
Jan 28, 2017
OLX India Customer Care's response
Dear Sir/Madam,

We understand your concern and will try our best to assist you in your query.

Your Ad id: [protected] was discarded from our site reason being duplicate Ad.

You already have an active Ad for the item in a form of Ad id: [protected].

An Ad is removed as duplicate if:

You delete an active Ad & post a similar new Ad within 30 days of Ad duration.

Try to post the same Ad in various cities.
To avoid duplicate Ads:

For similar products or services: Keep the titles and description completely different. Remember, two Ads having more than 70% similarity are deleted as duplicate Ads.

Posting in multiple cities: Do not post the same Ad in different cities as they will be deleted by the system as duplicate Ads. An Ad is visible India!

Hope this information will be helpful to you.

Thank you for contacting OLX!
Complaint comments 

Comments

My olx account is banned. i do not know what cause of problem. Please solve this problem .and dont know how to happened banned. pls immediately solve this problem.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4695
    Pending
    995
    Resolved
    2529
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information