[Resolved]  Olx India — harassment by potential enquiry

I got a message from a man by the name mayur kinekar phone number [protected] with a message saying suspense will be open soon don't worry. Firstly this was an for a female flatmate, not sure how he got access to it secondly, i will need to know what plan of action does olx have in case of such situations. Third i live alone and am concerned about my safety.

Would be interested to know how is your company willing to provide satay and security to women who use your service if some random person is going to be able to sue my number like this and harass me.
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Apr 26, 2020
Complaint marked as Resolved 
Verified Support
Mar 26, 2020
OLX India Customer Care's response
Dear OLX User,

We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

Thanks,
Team OLX
Complaint comments 

Comments

Dear sir my son had put up some items for sale. Two individuals tried to take crucial details posing as buyers. Please take action. The numbers are
[protected]

[protected]

Please confirm
Dr Rahul
OLX India Customer Care's response, Apr 1, 2020
Verified Support
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

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