[Resolved] Olx India — I m complaining about a fraud call

[Resolved] Olx India — I m complaining about a fraud call

H Hassain Shaik

I m complaining about a fraud call who calling us monthly two times for washing machine and telling that he will send money now and he will lick the product later by his person. While doing payment he is saying that he is getting error so that he is sending a bar code and telling us to scan and to click ok .as per that procedure if I follow the amount will get debited so pls take action on the number as soon as possible Pls take the severe action otherwise I have to visit to nearest police station regarding misusing of our data to fraudsters Totally from 2 mobile phones numbers we got call 1.[protected] 2.[protected] +3 photos Was this information helpful? No (0) Yes (0)
May 3, 2020 Complaint marked as Resolved Verified Support Apr 02, 2020 OLX India Customer Care's response Dear OLX User, Greetings from Team OLX! We completely understand your situation and apologize for the inconvenience caused. Would request you to elaborate on your concern so that we can assist you accordingly. It would be great if you could share the contact details of the person that you are referring to. In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in. We look forward to serve you better. Verified Support Apr 02, 2020 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user. Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX!
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