[Resolved] Olx India — I'm victim fraud same person

Mass Naresh

from Bengaluru, Karnataka

Address:

No 21 a anna street chennai, Chennai, Tamil Nadu, 600095

I saw an a/c advertisement in olx. I contact the person ([protected]) name syam. And he tells a advance cash for travel charge balance cash on delivery so i transfer a amount rs.14000 in his account. But now he told transfer full amount then only product is deliver to our house. So we do not want a ac but he do not give a cash rs.14000. Kindly take a action for this complaint.

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May 2, 2020

Complaint marked as Resolved

Verified Support

Apr 01, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!