[Resolved] Olx India — Mobile ad

Gourav090goyal

Address:

Nai abadi 4 no. Chotti podhi abohr.

I saw an ad on olx . A person say that he selling the phone one plus 7 pro. At 17500 so we call me at this no. [protected] he say first send 4000 ruppes so send through paytm the next day he say that add more on google pay 9000 so we send him the money now i saw complaining the ads with same photo he sending to other . Then he say send more money 11000 for phn. But we didn't please help us we really borrow some money to buy this phn. Please help us we are really poor

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Aug 14, 2021

Complaint marked as Resolved

Dec 09, 2020

Updated by Gourav090goyal He was an army man acc. To him

Dec 09, 2020

Updated by Gourav090goyal And other phone numbers are [protected], and [protected]. Please help us

Verified Support

Dec 10, 2020

OLX India Customer Care's response We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.