[Resolved]  Olx India — mobile phone fraud

Address:411033
Website:Www.Olx.com

I have lost my rs1020/- (Courier fees) on 8th dec 2018 by transferred paytm no [protected] and not received vivo 11 pro. Making fraud on the name of vikas patel in indian army on duty so he ships mobile by courier bt not received mbl and money. He have all the documents of that unknown army person he use that all documents for fraudulent activity.
So plz take a necessary action against him.
He cheated many people on olx include me. Mobile number of that cheater is [protected]
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Jan 29, 2019
Complaint marked as Resolved 
Verified Support
Dec 25, 2018
OLX India Customer Care's response
Dear Uttej,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Thanks,
Team OLX
Complaint comments 

Comments

Same person fraud me
I lost 12100/-
I complained in cyber cell and u should di that
Hi I had two ads up, one for my phone and the other for my car. But yesterday my account was banned without any reasons. Could you please let me know what happened and how can I get back online to sell my products.

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