[Resolved]  Olx India — mr. robert wallace is trying to cheat me by showing a fake transaction details

Website:olx.com

HI All,

My name is Earnest Angly from Hyderabad India, i have kept my laptop for sale and on 7th feb 2018 i have received a msg from Mr. Robert Wallance stating that he would like to buy my product along with the shipment charges for 40k, I have sent him my acc details and later on i have received an email from his bank BOA to send the scan report of the courier bill. I have got doubt on that and checked with my bank. They told that there is no such transaction happened.

He said that he is working for an US army and would like to gift this laptop for his son who stays in Bangalore. I clearly told him that until and unless i wont receive the amount in my account i will not do the shipment. He is been trying use different accounts in Olx and trying to cheat people in India.

My dear friends please be aware of people who would like to buy your product for more that the rate what you kept and especially people who are not from your localities.

Chat Conversation:

[11:30 PM, 2/7/2018] +[protected]: Hello friend how are you is your item still available for sale please kindly get back to me as soon as possible so as to proceed with the payment.. From Robert Wallace..!
[11:32 PM, 2/7/2018] +[protected]: Hi Robert r u talking about the laptop
[11:32 PM, 2/7/2018] +[protected]: Yes my friend
[11:32 PM, 2/7/2018] +[protected]: How are you
[11:32 PM, 2/7/2018] +[protected]: How much total cost
[11:32 PM, 2/7/2018] +[protected]: S it is available
[11:32 PM, 2/7/2018] +[protected]: Am doing good and how about you
[11:32 PM, 2/7/2018] +[protected]: It's 30, 000
[11:33 PM, 2/7/2018] +[protected]: Am fine dear
[11:33 PM, 2/7/2018] +[protected]: Is the item in good condition
[11:33 PM, 2/7/2018] +[protected]: Can I see the pictures of the item
[11:35 PM, 2/7/2018] +[protected]: Am waiting
[11:36 PM, 2/7/2018] +[protected]: Cool
[11:36 PM, 2/7/2018] +[protected]: I will offer you 40000rs with the shipping cost is that okay for you
[11:37 PM, 2/7/2018] +[protected]: Were do you stay
[11:39 PM, 2/7/2018] +[protected]: Am from USA Maryland wanting this product for my son who is undergoing a research project over there in India Bangalore
[11:40 PM, 2/7/2018] +[protected]: Oh is it. So do i need to ship this item to Bangalore
[11:40 PM, 2/7/2018] +[protected]: Yes my friend
[11:40 PM, 2/7/2018] +[protected]: Here is my pics and the address where you will ship to
[11:41 PM, 2/7/2018] +[protected]: Name:RASAQ MUNNIR
State:Karnataka
City:Bangalore
Home Address:562/2 4tth D Cross adjacent lulu market, Srinivasa Pura Village, Bella Halli – Kogilu Main Road, Yelahanka Hobli, Bengaluru, Karnataka 560064
Zipcode:560064
Country:India
Phone Number:[protected]
[11:41 PM, 2/7/2018] +[protected]: So get back to me with your details so as to forward to my bank to make the transfer to your account okay my friend
[11:41 PM, 2/7/2018] +[protected]: Your name, bank name, account number, ifsc code and email address
[11:43 PM, 2/7/2018] +[protected]: Sure let me check and IL get back to u on this
[11:43 PM, 2/7/2018] +[protected]: Okay my friend
[11:43 PM, 2/7/2018] +[protected]: I will be waiting
[11:44 PM, 2/7/2018] +[protected]: Sure
[11:44 PM, 2/7/2018] +[protected]: 👍
👍
[11:44 PM, 2/7/2018] +[protected]: Have a wonderful night rest
[11:58 PM, 2/7/2018] +[protected]: Hi can u send ur ID proof and ur son pic
[12:02 PM, 2/8/2018] +[protected]: Hi please transfer the amount to my bank account the shipment would be delivered to the given addressy
[12:22 PM, 2/8/2018] +[protected]: You did not send me your details
[12:23 PM, 2/8/2018] +[protected]: Your name, bank name, account number, ifsc code and email address
[12:32 PM, 2/8/2018] +[protected]: Hi il send u the details in a while can u please send me ur ID proof
[12:32 PM, 2/8/2018] +[protected]: Okay
[12:36 PM, 2/8/2018] +[protected]: Am waiting
[12:38 PM, 2/8/2018] +[protected]: Don't use my ID for cheat okay
[12:38 PM, 2/8/2018] +[protected]: Don't worry
[12:41 PM, 2/8/2018] +[protected]: Where is your account number
[12:41 PM, 2/8/2018] +[protected]: Sure
[12:43 PM, 2/8/2018] +[protected]: Okay
[12:43 PM, 2/8/2018] +[protected]: As soon as the payment is been made I will let you no
[12:44 PM, 2/8/2018] +[protected]: K by when can I expect
[12:44 PM, 2/8/2018] +[protected]: 30minute time
[12:44 PM, 2/8/2018] +[protected]: Sure
[12:44 PM, 2/8/2018] +[protected]: Yes
[12:44 PM, 2/8/2018] +[protected]: K
[1:05 PM, 2/8/2018] +[protected]: Hi
[1:05 PM, 2/8/2018] +[protected]: I have got an email from BOA to pay 8000rs for the courier guy. Y do I need to pay it
[1:06 PM, 2/8/2018] +[protected]: No you don't need to pay any money to any body
[1:06 PM, 2/8/2018] +[protected]: Done making payment pls check your email to see notification of payment sent from my bank including the terms for releasing fund so as to reflect into your bank account for cash withdrawal, Proceed with the shipment and forward the shipment receipt to my bank help service so as my bank to place a call to Indian federal banking system for release of funds into your account for cash withdrawal.
[1:07 PM, 2/8/2018] +[protected]: Proceed with the shipment and forward the shipment receipt to my bank help service so as my bank to place a call to Indian federal banking system for releasing of fund into your account for cash withdrawal okay my friend, once you done take a pics of the shipment receipt and send it to me and my bank help service then once its received by them and they will place a call to indian federal banking system and reserve bank of india for releasing of fund into your account for cash withdrawal okay my friend
[1:07 PM, 2/8/2018] +[protected]: Make the shipment and forward the shipment receipt to my bank email so as my bank can verify the receipt from courier agent if the receipt is genuine or not
[1:14 PM, 2/8/2018] +[protected]: Whose account details is this
[1:15 PM, 2/8/2018] +[protected]: What
[1:15 PM, 2/8/2018] +[protected]: Didn't you get mail from my bank
[1:15 PM, 2/8/2018] +[protected]: S I have
[1:15 PM, 2/8/2018] +[protected]: Give ur email ID il forward it to u
[1:16 PM, 2/8/2018] +[protected]: What
[1:17 PM, 2/8/2018] +[protected]: Go and make the shipment now and get back to me with the shipment receipt and the tracking number and send to my bank email as well so as my bank can verify the receipt from courier agent if the receipt is genuine or not
[1:17 PM, 2/8/2018] +[protected]: As soon as bank confirm the shipment receipt is to be genuine bank will now order India banking system to release your fund for cash withdrawal as soon as possible okay my friend
[1:17 PM, 2/8/2018] +[protected]: Am waiting
[1:17 PM, 2/8/2018] +[protected]: Send me ur email ID il forward the email to u which ur bank has sent me
[1:18 PM, 2/8/2018] +[protected]: [protected]@gmail.com
[1:18 PM, 2/8/2018] +[protected]: What did you see in the email
[1:19 PM, 2/8/2018] +[protected]: The payment has been made already and bank has deducted the money from my account by your name, the money has been hold by Indian banking system
[1:19 PM, 2/8/2018] +[protected]: You need to forward the shipment receipt to my bank email
[1:19 PM, 2/8/2018] +[protected]: So as my bank can verify the receipt from courier agent if the receipt is genuine or not
[1:19 PM, 2/8/2018] +[protected]: As soon as bank confirm the shipment receipt is to be genuine bank will now order India banking system to release your fund for cash withdrawal as soon as possible
[1:22 PM, 2/8/2018] +[protected]: Please check ur inbox once
[1:22 PM, 2/8/2018] +[protected]: K
[1:34 PM, 2/8/2018] +[protected]: What's going on
[2:18 PM, 2/8/2018] +[protected]: Hi I have checked with my bank and they told that there is no such transaction happened and they have not received any request from BOA
[2:21 PM, 2/8/2018] +[protected]: What's happening
[1:34 PM, 2/8/2018] +[protected]: What's going on
[2:18 PM, 2/8/2018] +[protected]: Hi I have checked with my bank and they told that there is no such transaction happened and they have not received any request from BOA
[2:21 PM, 2/8/2018] +[protected]: What's happening
[2:22 PM, 2/8/2018] +[protected]: Am so sorry to tell u that until and unless I won't get the money in my account I cannot do the shipment
+3 photos
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2018
Complaint marked as Resolved 
Verified Support
Feb 09, 2018
OLX India Customer Care's response
Dear Earnest,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered number on OLX.
- Ad id through which the buyer contacted you.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4695
    Pending
    995
    Resolved
    2529
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information