[Resolved] Olx India — not sure if these people are real or not. but using indian army's name alok jaitawat [protected]

shiningsunil

from Delhi, Delhi

Website:

www.olx.in/item/vivo-v9-very-good-condition-only-2-month-old-ID1l58Bw.html#68565ea0d7

Very disappointed with olx just got schemed from a fraud user on ur olx i lost my 13500 rs but no one helps me really i do have all the evidence which shows he is a fraud and using a fake identity of so called alok jaitawat mobile# [protected] and stating himself as a thal sena (Indain army officer) its a shame that a fraudster is using an indian army person identity and u guys the olx is just in a rush to raise their revenue and nothing else i know i am not getting my money back but i dont want any other innocent to be scammed your responsible "olx" for this situation few person are posting frequent ads on olx with same pics and description and the medium used was olx i have attached recent ad. Kindly stop this malpractice and take strict action as soon as possible.

+7 photos

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Aug 6, 2018

Complaint marked as Resolved

Verified Support

Jun 29, 2018

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX.

Thank you for sharing the concern with us.

I completely understand your situation and apologize for the inconvenience caused.

I wish to inform you that, we have already blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!