[Resolved]  Olx India — Nowadays can't believe seller of olx

Address:Belgaum, Karnataka, 590001
Website:Olx.in

Hi i am regular user of olx for purchasing and selling different products over a period of 1 years. On 10 july 2017 saw an add for selling of canon 70d
So i have send him a message, he send his mobile no.[protected] and after that i send him message on whatsapp and request him to send pictures of camera, so he sends me pictures of camera and also picture of the box. I was satisfied with the camera he told me i[censored] r interested in camera u will have to make advance payment then i will courier you the camera and all accessories. So i was agreed i will make the payment of rs 15000 as advance and remaining balance on receiving of courier. Therefore he provided me axis bank belgaum
Account number[protected]
Account holder name :chetan kumar r sajjan. Belgaum. Along with the copy of his pan card and voter card and i also send him copy of my pan and votercard.
I made a online deposit on 11th july 2017 from axis bank pathsala
He told me he will courier the same after receipt of money. So confirmation message come that money has been transferred. He told me he will courier the same in the evening. After that we keep in touch on whats app at regular interval.. Thereafter im trying to contact his phone, his mobile his switched off and messages on whatsapp is not delivering. So i think he cheated on me by taking my 15000/- so it is requested to you kindly look into matter and take the necessary action and provide the details of that person (Who posted that add) available with olx records in order to move forward.
Please take immediate action
Thanks
Dipak kumar basumatary
[protected]@gmail.com
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Aug 14, 2017
Complaint marked as Resolved 
Jul 12, 2017
Updated by Dipak Kumar basumatary
..Thereafter im trying to contact his phone, his mobile his switched off and messages on whatsapp I think he cheated on me by taking my 15000 /- So it is requested to you kindly look into matter and take the necessary action and provide the details of that person (who posted that Add )available with OLX records in order to move forward.
PLEASE TAKE IMMEDIATE ACTION
Verified Support
Jul 13, 2017
OLX India Customer Care's response
Dear Dipak,

Greetings from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on [protected]@olx.in such as

- Transaction receipt of advance payment done to the seller.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking an appropriate action on the same.

Awaiting reply from you!

Regards,
OLX India
Verified Support
Jul 13, 2017
OLX India Customer Care's response
Dear Deepak,

Thank you for bringing this to our notice and we apologize for the inconvenience caused to you.

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

Regards,
OLX India
Jul 13, 2017
Updated by Dipak Kumar basumatary
Please take action immediately
Jul 14, 2017
Updated by Dipak Kumar basumatary
Sir
Respectively I want to notify you that a olx seller has cheated me by sending fake parcel instead of a canon 70d camera. He sent his mobile number:[protected] and after that I sent him message on whatsapp and requested to send pictures of camera so he sent me pictures and I was satisfied with camera. He said about advance payment and he promised to transfer with courier so I agreed with him and he provided AXIS BANK BELGAUM
ACCOUNT NAME-CHETANKUMAR K SAJJAN, ACCOUNT NUMBER:[protected] along with his pan card and voter card and I made deposit 15000 rupees on 11/07/17 from AXIS BANK OF PATHSALA.
I, Therefore request you to kindly note this event and enquirie about the cheater so that he cannot dupe any other person in future and I could get my money earliest.
Thanking you
Your faithfully
Dipak Kumar basumatary
Gmail:[protected]@gmail.com
Verified Support
Jul 15, 2017
OLX India Customer Care's response
Dear Dipak,

Thank you for bringing this to our notice and we regret the inconvenience caused.

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the below-mentioned details so that we can appropriately assist you in this matter.

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

We look forward to hearing from you.

Regards,
OLX India
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