[Resolved]  Olx India — Olx fraud army user

Respected Sir/Mam i m Aanchal MAHAJAN from Pathankot Punjab i saw an ad on olx regarding second hand Ac, led and refrigerator so I called that seller and made a deal of 27, 000 Rs. He told me that he is a Army Person name as Amit Kumar From Military Area Tank chowk Pathankot so I trust him and told him to send me his I'd proof then later on he send me his Canteen card and Adhar card as his proof .. then he told me that he will send us order from Army transport and we can't meet him because he was Quarantine due to covid 19 And next day he has to leave for Jammu because of his transfer And told us to make urgent deal as soon as possible so we made a deal with the person .. before transporting our delivery he called and told us to pay 3, 150 rs as a security through net banking and also he send his barcode named as Army Portal Service (APS) So we did it.. then he messaged me as told after 10 mint your parcel will be dispatched and he send me the parcel Receipt & he also told me the parcel will be delivered within 1 hr. then I called him after sometime the parcel is not delivered yet then he told me to deposit 11, 150 rs advance as a transport security so I deposited and again he told me to depost 11, 150 rs as the earlier payment u deposited was wrong I again deposit 11, 150 rs after that he told me you will receive your parcel within 10 mint .. but again no response was their from his side. I called him again and ask where is our parcel why it is not delivered yet how much time will it take then he told me due to wrong payment payment procedure we are unable to find your GPS location kindly deposit 12, 500 rs more so that we can locate your GPS but I denied to deposit and told him to refund money and take your parcel back I don't want that then he is giving me excuse after excuse, also he is not receiving my calls not replying my messages ...so the total amount I gave him is 25, 450 kindly help me to get my money refunded as soon as possible..!!

Fraud persons :-
Amit Kumar - [protected]
Somnath - [protected]
+3 photos
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Aug 14, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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