[Resolved] Olx India — on mobile hub i have a mobile on january month they have send me a wrong product it's from your site | |||
The company name is mobliehub from delhi india they said me they will refund me and not answering my call now so u r response for that ur encourage such fraud site i will file a complaint towards u in our police station please reply to my complaint and take action on such company and refund my payment my name is shaekh rafee rp-129 - plr-987 this is the i'd they send to me for refund Was this information helpful? | |||
Apr 2, 2019 Complaint marked as Resolved Verified Support Feb 28, 2019 OLX India Customer Care's response Dear OLX User, We're sorry for the inconvenience caused to you. We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter. 1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to. 2) Alternatively, you may also share the suspect's contact details used on OLX with us. 3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s). 4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately. As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in. In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response. Regards, Team OLX. | |||
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