[Resolved] Olx India — paid for two ads still the its showing one ad

Gurpreet Flora

Address:

New Delhi, Delhi, 110027

Hi team,

I am gaganpreet, my mobile number is [protected] (Kindly fetch my details from my mobile number)

I have been very satisfied with the olx service but today (23th may) i came to know that i reached the limit of free adds. (Real estate-rent-pg)

So i purchased package to re activate my two adds (199/- each).

But in "my ads" section it just activated my one ad and not other.

My money was deducted 398/- total and below is the transaction ids for the same.

Kiqx65emaj7k7pg2-payuolxindiaprivatel
Kiqx654far62fngs-payuolxindiaprivatel

Please activate my both ads

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Jun 26, 2018

Complaint marked as Resolved

Verified Support

May 24, 2018

OLX India Customer Care's response Dear Gurpreet,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

This will help us in resolving the concern on priority.

Awaiting reply from you!

Thanks,
Team OLX