[Resolved] Olx India — product is not delivered and money is paid | |
Sir, i was looking for a laptop macbook there is an ad given on olx apple laptop 8gb ram 128 ssd in meerut cantt residential area. I had called on the number that was given in that ad. He tell me his name mandeep from indian army and told that his brother purchased that laptop and now he is admitted so this time he is selling it and laptop is only 7 months old all the accessories and bill is available. When i asked him for the details he send me the bill named amandeep singh vihar east delhi and laptop pics nd confirmed the deal in 25000. I asked him for how to payment. He said that he will courier at that time 5000 rs shoud be paid. Next day he send me pic of army post office tonk road jaipur and also his id card and aadhar nd maasage me two numbers of courier boy and courier office. Next days he asked me transfer 5000 rs that there is an operation so he required in emergency. Next day i was recieved call from the number which he given and aksed for delivery that i should have to pay all the remaining balance than only the parcel will be delivered because it is the policy of company. When i paid him then he asked 5100rs after some of the time left that you had not cleared your deal thats by your parcel delivery is stopped and said you have to pay 5100 rs to curior company and 5000 rs will be returned to you at delivery. I was refused for that than he said that your parcel will not be delivered. I had again paid. But till now i had not get my parcel. When i asked for my money to manjeet who was dealer of the product. He is not picking the phone and not responding. I am very frustrating now. Please do needful for the same and help me to get my money returned. Otherwise no one will faith on the website only and only due to some frauds. I have all the details regarding it and attached the photo of search results and the photos he send to me for confirmation also his id card photo is attached which he send to me. Was this information helpful? | |
Dec 21, 2018 Complaint marked as Resolved I had not recieved any call from olx and none of my money is refunded to me.
Please clarify it with company Verified Support Jan 15, 2019 OLX India Customer Care's response Dear Krishna, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in. Thank you for contacting OLX! Team OLX | |
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