[Resolved] Olx India — regarding fraud case..

vaibhavi dave

Address:

Mumbai City, Maharashtra

I had register an ad for refrigerator for rs 5000 on olx, there one of the users chatted with me by name kamlesh kumar. By number +[protected], i gave him details of my father number my sister was about to get a credit of rs 5000 instead via upi (Google pay) her bank account got debited for rs 10000, after answering few phone calls when my sister called his phone is switched off now... Please look into this matter,

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Mar 14, 2020

Complaint marked as Resolved

Verified Support

Feb 08, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!