[Resolved] Olx India — regarding my purchase of iphone

Loud

from Hyderabad, Telangana

Address:	Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524142
Website:	Regarding cheating me buy OLX

As i have seen ad in olx and sent my contact number to them. They gave their watsapp number. The ad was given by olx no name mentioned. Iphone 6s pluse. The price for was 15000rs. But they asked to 50percent before and remains after receiving. I have paid first 5000rs and then 10000rs. After paying this they asked me to pay 7000rs for insurance. And said they will return that amount when they deliver the item. All the transactions was done by bank from my account to the account they have given to me. But after receiving the amount no response from them as i have been calling to them. So i contacted police they also called but they are not responding properly. So they iam go to put case on you as the ad was given buy you olx user.

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May 11, 2018

Complaint marked as Resolved

Verified Support

Apr 05, 2018

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX